Shipping Policy
Shipping Policy
Shipping Timelines
- All orders are dispatched within 24 hours of placement, except on Sundays and public holidays when processing is unavailable.
- Delivery within India takes 3-6 business days from the date of dispatch. Delays may occur due to, operational challenges at the logistics end, or pincode serviceability issues, where delivery might take additional time.
- International delivery timelines vary by destination, with shipping charges applied on an actual basis (see below).
- Our delivery partners will attempt delivery three times before returning the order to our warehouse. Please ensure you provide a valid mobile number and shipping address at checkout to avoid delays or returns.
Shipping Charges
- India: Free shipping on all orders across India above ₹500. Orders below ₹500 may incur a shipping fee, calculated at checkout.
- International Orders: Shipping costs are calculated on an actual basis.
Order Cancellation
- Once an order is shipped, cancellation is not permitted. Please review your order carefully before confirming.
Exchange Shipping Charges
For exchanges on a single order, the following shipping fees apply:
- ₹150 for orders containing up to 2 pieces.
- ₹200 for orders containing more than 2 pieces.
Note: These charges cover return and reshipping costs. Customers are responsible for these fees unless the exchange is due to a defect or error on our part.
Need Assistance?
If you have any questions or need support, feel free to reach out to us at melini.comfortwear@gmail.com.