Privacy Policy APP
Effective Date: 11 Aug 2025
Last Updated: 11 Aug 2025
Introduction
Melini Vasu Creation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Melini Android application ("the App"). By accessing or using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
● Business Information: Business Name, GST Number, Business Address.
● Contact Information: Email Address, Phone Number.
● Device Information: Device ID, Operating System, App Usage Data.
2. How We Use Your Information
We use the collected information for the following purposes:
● To register and manage your account.
● To provide and personalize our services.
● To communicate with you regarding updates, promotions, and support.
● To comply with legal obligations and enforce our terms and policies.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
● Service Providers: Third-party vendors who assist in operating our services.
● Legal Authorities: When required by law or to protect our rights.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
● Access, correct, or delete your personal information.
● Object to or restrict the processing of your data.
● Withdraw consent at any time (without affecting the legality of processing based on consent before its withdrawal)
To exercise these rights, please contact us at melini.comfortwear@gmail.com.
7. Third-Party Links
Our App may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted within the App and on our website. We encourage you to review this policy regularly.
9. How do I request the closure of your Melini india account?
Once your account is closed, it is no longer accessible by you or anyone else; you won’t be able to access your order history or shopping cart.
To submit a request to close your melini india’s account, kindly send us a mail at Admin@meliniindia.com from your registered email address or you can call us on our helpline numbers +91 98142 62392
Please be informed that account closure requests will not be entertained from an unregistered mobile number or email address.
10. FRAUD DISCLAIMER ON MELINI’S PRIVACY POLICY
In case, if any Melini india customer receives any call or message claiming to be customer service executives of the e-commerce portal who are trying to scam users into paying them money, remember Melini India is not at all involved in any such offer. Please do not respond to any unsolicited calls, WhatsApp or messages, and never provide any personal information. In case, please report suspicious activities to info@meliniindia.com
While most consumers are aware that these calls are from fraudsters, some of them could be naive enough to believe that it is true. The following are some of the tips to keep in mind to avoid getting duped:
- Users are advised to cross-check with our customer support team on receiving such calls.
- The scammers will try their best to convince the consumer into either paying or sharing their personal details. They may even send links from unknown numbers.
- melini india has dedicated call center numbers Mention on the Website.
- Scammers may call repeatedly even if a customer cuts the call as their purpose is to trick the customer into paying money. Customer care executives from melini india would not call their customers in that manner.
Notice: We may change this Privacy Policy from time to time as a result of a change of policy in our company. If you have any questions regarding our Privacy Statement, please write to info@meliniindia.com
11. Rules of Conduct On the Part of Website Users
- Any customer/agent/guest/user who visits this website cannot distribute, or reproduce in any way any copyrighted material, trademarks, artists’ design, product design or any other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
- Any customer/agent/guest/user coming to this website may not share or post content. If it in any way it is patently offensive to any community in the society with content that promotes obscenity, racism, bigotry, violence or physical harm of any kind against any group or individual.
- They can’t do something on the website that promotes illegal activities or conduct that is abusive, obscene, defamatory or not acceptable as per the community ethics/laws/rules and regulations and jurisdiction.
- Any customer/agent/guest/user coming to this website cannot engage in commercial activity and/or sales that incorporate our proprietary material, product
- or any other information or such user cannot be involved in the sale/purchase of any of the virtual item owned by the company i.e. Vasu Creations (Melini India)
- The Company holds the right to review, reject, edit, refuse to post and/or delete any content without asking anyone or before consulting to any private entity which is not entitled to such authority.
- Any written consent or approval given by the company/website means a communication coming from the company’s legal department/management team.
- It will be specifically in response to your request, or discussing the issue which has been raised by you and mentioned in your request/query/message to the company i.e. Vasu Creations (Melini India)
In case you refer to any website or URL that, in the sole discretion of us, contains text/picture/videography/language/ any other material that is inappropriate or violates any of the clauses mentioned in the above-mentioned Policy or Terms of Use.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vasu Creation, Hosiery Complex, Amar Vihar Village Kakowal, Ludhiana, Punjab 141007, India Phone: +91 84277 72392
Email: melini.comfortwear@gmail.com